Excellent Service Mechanism
Presales service: prior to the purchasing, our professional engineer will accompany customers to visit the sample machine and help to choose the tight product.
Servise during the sales: door-to-to deliver, in stallation and regulation free of charge, training courses by professional engineers.
After-sales service: Respon sible for the products and provision of the 24-hour service. Honor the service commitment in accordance with the warranty provisions. One year warranty and all0life maintenance. Software up date free of charge.
 
Technical support: Inquiry and explanation of general knowledge

What ancillary facilities need to be prepared before buying products of XueLong series?
1¡¢ The power is single-direction 220V, and the grounding is good.
2¡¢ The indoor temperature environment is between 17 ¡æ ~22 ¡æ .
3¡¢ If you buy air major axis machine tool, then the air compressor must be provided, and the pressure of compressed air match stability level of 0.7Mpa.

As for the employee operating the XueLong products, what qualities should be needed?
Products of XueLong series is on the WINDOWS operating system with desk on Chinese, and with characteristics of easy-operating, great function.
It is OK that operators only need understand a little computer knowledge, and the company provides training in free and to guaranty you could learn it.

How to obtain the price materials and other information about XueLong products?
You can call us 0755-2861 7130 of marketing Dept. to obtain materials of company, or through filling in ¡°information feedback¡± to acquire the quotation information and so on.

 
Chinese English
Market department special line:
0755-2865 9362
sell@xuelongnc.com
Service special line:
0755-2896 9885
ser@xuelongnc.com
 
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